VALIDATED ACROSS 40+ COMPANIES • ILO CONVENTION 190 ALIGNED

Predict Governance Failures. Quantify Hidden Losses. Build Workplace Resilience.

Innovative leadership transforms organisations with our groundbreaking, data-driven harassment risk assessment. We help prevent catastrophic failures, reduce losses, boost productivity, and retain top talent, all while shielding workers and their families from the devastating effects of workplace harassment.

Our Founding Mission

The Resilient Workplace Institute is a non-profit organisation with Public Benefit Status dedicated to making workplaces safer and more dignified whilst preventing catastrophic governance failures. Our mission is to make harassment risk visible, measurable, and preventable on a global scale—protecting both human dignity and organisational integrity.

We discovered that harassment systematically silences the voices that could prevent disasters—whilst simultaneously destroying the lives of those who tried to speak up.

Our Solution: The Harassment Risk Index

The HRI is the world's first diagnostic tool providing 12-18 months early warning of governance collapse whilst simultaneously protecting workers from immeasurable suffering.

For Governments, Companies & Institutions: We transform workplace harassment from an unmeasured liability into quantifiable competitive intelligence that drives profitability, retention, operational excellence, and Enterprise Risk Management.

40+Companies

79k+Data Points Analyzed

3 out 10Report High Harassment

"Culture is not a mystery—it's measurable."

The 10 Golden Nuggets That Transform Workplaces

01

Predict What's Coming

Detect early warning signs 18 months ahead.

02

Target With Precision

Pinpoint harassment hotspots by team, level, or demographic.

The Silent Risk

Harassment isn't just an HR issue; it’s a measurable early warning sign of systemic governance failure.

03

Benchmark Your Culture

Compare across departments, industries, and national averages.

04

Protect Strategy

Neutralize the cultural toxins that undermine your strategy.

05

Make the Invisible Measurable

Quantify workplace toxicity with a risk index grounded in real data.

Beyond Sentiment

We measure concrete behaviors, not just feelings, transforming vague cultural assessments into predictive, quantifiable intelligence.

06

Turn Risk into ROI

Track savings in absenteeism, turnover, and productivity.

07

Build ESG Credibility

Prove your "S" in ESG with metrics that align with ILO C190.

08

Boost Resilience & Innovation

Psychological safety drives adaptive, high-performing teams.

09

Empower Leaders with Truth

Bridge the gap between leadership perception and employee reality.

10

Diagnose Culture

Understand the root causes of issues, not just the symptoms.

Who We Help

We provide tailored tools and insights for leaders across all sectors. Click a role to learn more.

Set the Standard

Benchmark ILO C190 and SDG 10.3.1 progress using aggregate data

New Data. New Research.

Access anonymised harassment risk patterns and prevalence heatmaps.

Equip Inspection Systems

Apply risk insights to national enforcement and employer compliance.

Measure What Matters

Reduce harassment, improve culture, and report on psychological safety.

Get an Investment Edge

Get a leading indicator that reveals more than what is obvious.

For POLICY INFLUENCERS & ILO TECHNICAL STAFF

A Robust, Scalable Approach

The Harassment Risk Index (HRI) offers policymakers and international institutions a robust approach to measuring workplace harassment. Developed using anonymised data from over 40 companies, the HRI enables countries to:

  • Monitor alignment with SDG indicator 10.3.1.

  • Operationalise Convention 190 reporting using empirical benchmarks.

  • Compare sector- or gender-specific harassment trends.

  • Support labour law reform, enforcement, and resource planning.

For ACADEMICS & LABOUR RESEARCHERS

Access Research-Grade Data on Workplace Harassment Risk

Seeking novel data on workplace well-being? The HRI offers a rich, anonymised dataset with segmentations by gender, race, sector, and job level from 40+ company assessments.

  • Provides prevalence data from 40+ company assessments

  • Allows for comparison of top harassment types across demographics

  • Enables pattern analysis across time, geography, and industry

Collaborate With Us

We're working with leading South African universities and welcome proposals for joint publications.

FOR GOVERNMENT POLICYMAKERS & LABOUR INSPECTORS

Equip Your Inspection Framework with Risk Intelligence

Labour departments and national authorities can use the Harassment Risk Index to proactively identify, address, and monitor workplace risk across sectors. Our government toolkit includes:

  • Templates for integrating HRI data into employer reporting

  • Policy briefs on C190 operationalisation using quantifiable benchmarks

  • Sample visual reports and dashboards for oversight bodies

  • Insights into how South Africa is building a national harassment risk baseline

FOR CORPORATE DELEGATES & HR EXECUTIVES

Reduce Risk. Boost Culture. Quantify Impact.

Companies lose millions each year due to workplace harassment—through sick leave, disengagement, and turnover. The Harassment Risk Index helps:

  • Measure the extent and types of harassment risk employees face

  • Prioritise interventions based on real-time data

  • Monitor improvements over time and align with ESG goals

  • Insights into how South Africa is building a national harassment risk baseline

Clients report measurable improvements in culture and accountability.

For Investors & Portfolio Managers

Three Levels of Risk Management Blind Spot in Your Due Diligence

Management Control, Legal & Risk, and External Auditors can only control what is obvious. Our Harassment Risk Assessment identifies and quantifies the toxicity red flags that are often overlooked by management, legal teams, and external auditors:

  • Air India: Pilot retaliation, union restrictions, 18 months of harassment patterns  → Boeing 787 crashes, June 2025

  • Boeing: John Barnett harassed to suicide → $60B destroyed 18 months later

  • Airbus: "Respect and Protect" culture → 37% outperformance

  • Titan: Safety director silenced → Submersible imploded

  • VW: Engineers intimidated → Emissions scandal

  • Steinhoff: Accountants bullied → €6.5B fraud

"Traditional defences catch disasters after bodies and billions fall. Harassment patterns reveal the underlying culture that permits them to occur before any harm is done. Companies that disregard their truth-tellers inadvertently cause harm to their shareholders."

Articles

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tRWI

Harassment is a conduct risk signal.

March 20, 20264 min read

Harassment as a Measurable Conduct Risk: A Blind Spot in Modern Compliance Frameworks

We Understand Risk

Harassment has traditionally been framed as an employee relations issue — addressed through policies, training, and, when necessary, investigations.

However, this framing is increasingly misaligned with how organisations understand risk today.

In highly regulated environments, particularly within global financial services organisations such as Experian, the expectation is clear: risks must be identified, measured, monitored, and governed.

Yet workplace conduct risk — and specifically harassment — remains one of the least quantified areas within the enterprise risk landscape.

This raises a fundamental question:

Can a risk be effectively governed if it is not measured?

From Conduct Issue to Conduct Risk

Harassment is not an isolated behavioural issue. It is a manifestation of deeper control failures within an organisation’s conduct and culture framework.

It intersects directly with:

  • Conduct risk

  • Culture and ethics frameworks

  • Regulatory obligations related to duty of care

  • ESG and social disclosure expectations

In this context, harassment should be understood not as an outcome to be managed, but as a signal — often an early indicator of:

  • Leadership breakdown

  • Weak control environments

  • Misaligned incentives

  • Ineffective escalation channels

Harassment is not just an incident risk — it is a systemic conduct risk.

The Structural Limitation of Current Compliance Approaches

Most organisations rely on three primary mechanisms to monitor workplace conduct:

  1. Complaints and grievances

  2. Whistleblowing channels

  3. Formal investigations

These mechanisms are essential — but they share a critical limitation:

👉 They are lagging indicators.

By the time a complaint is raised:

  • Harm has already occurred

  • Trust has already eroded

  • Risk has already materialised

And importantly, a significant proportion of employees never report their experiences through formal channels.

This leaves compliance functions with partial visibility into a risk that is already unfolding.

The Measurement Gap in Non-Financial Risk

In most mature organisations:

  • Credit risk is modelled

  • Financial risk is quantified

  • Operational risk is tracked and reported

Yet workplace conduct risk — particularly harassment — remains:

  • Largely qualitative

  • Inconsistently measured

  • Difficult to benchmark

This creates a structural gap:

  • Limited ability to track trends over time

  • Reduced comparability across regions and business units

  • Challenges in providing robust, data-driven reporting to boards and regulators

A risk that cannot be quantified cannot be consistently governed.

Harassment as a Leading Indicator of Broader Risk

Emerging evidence suggests that elevated levels of harassment are not isolated phenomena.

They often correlate with:

  • Reduced productivity and engagement

  • Increased absenteeism and turnover

  • Safety incidents, particularly in operational environments

  • Broader governance and culture failures

In this sense, harassment risk can function as a leading indicator — providing early visibility into areas where:

  • Controls may be weakening

  • Culture may be deteriorating

  • Leadership behaviours may be misaligned

This presents a critical opportunity:

To move from reactive investigation to proactive risk identification.

Reframing the Role of Compliance

This shift requires a reframing of how harassment is positioned within the organisation.

Table

Under this model, compliance functions are no longer limited to responding to incidents.

They become responsible for:

  • Instrumenting conduct risk

  • Monitoring leading indicators

  • Strengthening governance oversight

Towards a Measurable Framework for Workplace Conduct Risk

Conduct Risk

Leading organisations are beginning to adopt a more structured approach:

1. Quantify the Risk

Establish a baseline through anonymised, standardised measurement across the workforce.

2. Identify Patterns and Hotspots

Analyse results to detect high-risk areas, behavioural patterns, and variations across business units or geographies.

3. Implement Targeted Interventions

Move beyond generic training towards focused behavioural interventions, leadership accountability, and integration into operational processes.

4. Monitor and Report Over Time

Track changes longitudinally and integrate insights into:

  • Conduct risk dashboards

  • Board and committee reporting

  • ESG disclosures

The Emergence of Conduct Risk Measurement Infrastructure

To support this shift, new approaches are emerging that enable organisations to quantify workplace conduct risk in a structured and comparable way.

One such approach is the development of a Harassment Risk Assessment (HRA) and Harassment Risk Index (HRI) — designed to:

  • Provide a standardised measure of harassment risk

  • Enable benchmarking across organisations and industries

  • Offer actionable insights into behavioural drivers

  • Support compliance, ESG, and governance reporting

Importantly, this does not replace existing mechanisms such as whistleblowing or investigations.

It adds a measurement layer — providing visibility before issues escalate.

A Familiar Inflection Point

There is a broader parallel worth noting.

Credit risk was once assessed largely through judgement. Today, it is quantified, modelled, and continuously monitored.

Workplace conduct risk appears to be approaching a similar inflection point:

From anecdotal and reactive to measurable and proactively managed.

Conclusion: A New Standard for Governance

For compliance leaders, the question is no longer whether harassment exists within their organisation.

The question is whether it is being:

  • Measured

  • Monitored

  • Governed

with the same level of rigour applied to other enterprise risks.

As regulatory expectations, ESG scrutiny, and stakeholder demands continue to evolve, the ability to quantify and manage workplace conduct risk will become an increasingly important component of effective governance.

Where to from here?

Organisations that begin to instrument this risk now will be better positioned to:

  • Strengthen their control environment

  • Enhance board-level oversight

  • Demonstrate leadership in responsible and sustainable business practices

If this is an area of interest, I would welcome the opportunity to share further insights on how workplace conduct risk can be measured and integrated into existing compliance frameworks. Contact me on: https://hanlie.resilientwork.org/

harassmenttoxic workplaceilohumiliation
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Frequently Asked Questions

Have questions? We have answers.

"Isn't this just another expensive consulting fad that will be forgotten in two years?"

What we've developed is a data measurement system—like a financial audit, but for workplace culture. Our 18-question assessment maps directly to established ILO Convention 190 standards that 50+ countries have ratified into law. We're providing measurement tools for existing legal obligations, not creating new requirements.

The validation comes from 40+ South African organisations across multiple sectors, with measurable results showing correlation between harassment patterns and organisational failures 12-18 months before they become public scandals. This isn't theory—it's predictive intelligence.

"How can you possibly claim that workplace harassment predicts governance failures?"

We've analysed major corporate disasters—Titan submersible, Boeing 737 MAX, Wells Fargo fraud, Enron collapse, VW Dieselgate, Steinhoff accounting fraud, Theranos, FTX, and Wirecard—and found the same sequence every time:

1. Someone tried to raise concerns about safety, ethics, or compliance

2. They were systematically harassed, intimidated, or fired

3. Critical information was suppressed

4. Leadership operated on false data

5. Catastrophic failure occurred

David Lochridge at OceanGate warned about safety flaws and was fired within 3 days. John Barnett at Boeing faced "campaign of harassment, abuse and intimidation" until he developed PTSD. At VW, engineers questioning emissions software were silenced. Steinhoff whistle-blowers were intimidated before the €6.5 billion fraud collapsed the company.

The academic foundations are robust: Amy Edmondson's research on psychological safety, Morrison and Milliken's work on organizational silence. When you measure harassment systematically, you're measuring whether your organisation can process critical information effectively—the fundamental prerequisite for sound governance.

"Our employees will never answer honestly about harassment. They'll be too scared."

That's why our entire system is built around anonymity from the ground up. Responses are linked only to randomly generated machine codes—no personal identifiers. Yet we can still analyse patterns by department, employment level, demographic segments, and harassment sources (senior management, peers, contractors, clients) without compromising individual privacy.

We deploy assessments in multiple languages (currently five, expandable to any language) and consistently achieve 70%+ participation rates across sensitive sectors including government and mining.

Even if some don't participate, the organisational patterns emerge clearly. When 60% of a department reports intimidation from senior management, that tells you something actionable about your environment.

"This could create legal liability. What if we discover problems we didn't know about?"

Let's flip the question: Would you rather stay in the dark about risks that could destroy your organisation, or make those threats visible so you can address them proactively?

Which scenario creates more legal liability:

Scenario A: Discover harassment patterns through systematic assessment and take proactive action

Scenario B: Get blindsided by a major lawsuit, regulatory investigation, or governance scandal you could have prevented

Courts and regulators increasingly expect systematic approaches to workplace risks. Having assessment data strengthens your legal position by demonstrating due diligence. Our anonymisation approach provides risk intelligence without creating discoverable individual complaints.

"We already have HR policies and reporting mechanisms. Why do we need another system?"

You can only manage what you can measure. Your HR policies may be addressing problems that don't exist in your context, while real problems remain undetected because they have no policies.

Without systematic measurement, you operate on assumptions. You might have extensive sexual harassment policies while your actual problem is systematic intimidation from senior management. You might focus on peer harassment while missing contractor-based issues entirely.

Our assessment provides unprecedented granular intelligence:

- Department-by-department risk mapping

- Source identification (senior management, colleagues, contractors, clients)

- Demographic pattern analysis across employment levels and groups

- Policy gap identification showing what harassment types are actually prevalent vs. what your policies address

Traditional HR systems tell you "someone reported harassment." Our system tells you "harassment in Department X comes from senior management affecting recent graduates, while Department Y shows peer-to-peer patterns among mid-level employees." That's actionable intelligence for solving your actual problems.

"How do we know your data applies to our country/culture/industry?"

It's not about whether our data applies—it's about using proven methodology to gather real-time insight wherever you are.

Workplace harassment is a human phenomenon. The ILO's global study of 74,000 workers across 121 countries found 23% experience harassment worldwide.

Our culturally adaptive methodology generates localized intelligence through multilingual deployment and detailed analysis specific to your context: department-by-department mapping, harassment source identification, and demographic patterns unique to your organisational reality.

Think of it as a thermometer—it works the same way globally, but your results are your unique intelligence, delivered in your language, analysed through your cultural lens.

"Isn't this just political correctness disguised as business intelligence?"

This isn't about ideology—it's about bottom-line performance. Organizations with psychologically safe cultures significantly outperform toxic competitors: +28% profitability, +47% innovation output, +39% productivity, +56% employee retention. Companies with highest harassment rates underperform the stock market by 19.9%.

Harassment victims take 58% more sick leave, while 67% of harassment targets lose their jobs, creating massive recruitment costs (21% of annual salary) and knowledge loss. Organizations addressing harassment patterns see 35% productivity improvements in affected departments.

Sector-specific returns are substantial:

- Financial Services: +34% client satisfaction, +28% compliance

- Manufacturing: -47% accidents, +32% quality

- Mining: -51% safety incidents, +23% productivity

- Government: +38% service delivery, +43% retention

This isn't about feelings—it's about conditions where talent and capital generate maximum returns.

"What if this stirs up issues that were manageable before?"

This is like asking whether medical diagnostics create problems by identifying diseases. The problems exist whether you measure them or not—measurement makes them visible for systematic action.

Unaddressed harassment escalates over time. What seems "manageable" today becomes tomorrow's lawsuit, regulatory investigation, or talent exodus. Early intervention is always less disruptive and less expensive than crisis management.

Our approach helps you address issues gradually and strategically rather than waiting for public explosions. You control the process and outcomes.

"We're not a large corporation. Is this overkill for smaller organisations?"

Size makes this more important. Large corporations could possibly absorb losses; smaller organisations cannot.

When you lose a key employee to harassment (67% of targets leave), smaller organisations feel immediate impact. The operational impacts hit harder: 58% higher absenteeism and 35% productivity decline in one department affects your entire bottom line.

Our detailed analysis shows exactly where problems originate—senior management, peers, or external sources—enabling precise interventions. Having demonstrable healthy culture with data becomes your competitive advantage in talent markets.

Smaller organisations often see faster, more dramatic improvements because every person's enhanced performance is immediately visible.

"What if we get bad results? Will you publish that our organisation is toxic?"

Absolutely not. Assessment results belong to you, period. We maintain strict client confidentiality and never publish individual organisation results.

Our approach provides detailed organisational intelligence while maintaining complete anonymity. You receive unprecedented insight into where risks are concentrated and what's driving them, but all data remains confidential.

We do publish aggregated, anonymised research (e.g., "harassment from senior management affects 40% more women in financial services") without any organisation identification. Many organisations choose to share results for policy research value, but this is entirely voluntary.

"How long does this process take? We don't have time for lengthy implementations."

Total timeline: 6-8 weeks from start to actionable insights.

- Weeks 1-2: Platform customisation and communication strategy

- Weeks 3-4: Assessment deployment (2-week participation window)

- Weeks 5-6: Data analysis and report generation

- Week 7: Results presentation and action planning

Assessment takes 10-15 minutes per person. Most heavy lifting is done by our team.

Compare this to months or years recovering from harassment lawsuits or governance scandals.

"What if we measure everything and then nothing changes?"

Measurement without action is pointless. Our methodology includes specific intervention frameworks tied to assessment results. We provide prioritised action plans, resource allocation guidance, and follow-up assessment cycles to track progress.

The assessment is only valuable if you're committed to acting on results. If you want a shelf report, this isn't the right tool. If you want actionable intelligence to build a more resilient organisation, the assessment provides the roadmap.

Organisations seeing most benefit view this as systematic cultural risk management, not a one-time exercise. Like financial auditing—the value comes from regular organisational oversight..

Learn how the Harassment Risk Index is reshaping how governments, researchers, and companies act on workplace dignity.

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